Hi.I had a few problems as well. You can listen directly if you go to http://feeds.feedburner.com/Thebhp and enter your username and password which was in your emailI have found that the current version of ios podcasts does not support password protected feeds. Itunes does work if you copy and paste the link in the search. Hopefully an error in the podcast app that they will fix. Otherwise, the only podcast app if you are using ios that works with this brilliantly is Downcast. You can download the content on it for listening to later and it is probably the best app of its kind. There are probably others that work with members only feeds, but I know that Pocket Casts, Podcasts, and Overcast currently don't.Otherwise, you can always download the British History Podcast app. Very good and links to everything.I hope that helped?